Shipping & Delivery

1. Please be aware our free postal service only applies to Tech Guys 360 repair service and new phones, all other physical items purchased via Tech Guys 360 website will have delivery options applied at checkout. All orders including our Freepost Returns Service and Return Delivery by Royal Mail Tracked 24. Our Free returns address only covers loss of items up to £500. If you would like to cover your item for more than £500, please select your own courier to do so. Any goods shipped to you must be examined upon receipt. Please contact us immediately if you have received your item damaged by the courier. Once your device is repaired it will be posted out same day via Royal Mail Tracked 24. For all new phone orders standard shipping will apply, delivery of 2-3 working days. The Post Office state that they aim to deliver Royal Mail Tracked 24 the next working day - click here to read more. However, in certain circumstances it may take up to 10 working days, please click the link to read Royal Mail's Terms and Conditions. As we provide our own free shipping service we will not reimburse any additional shipping payments made by the customer. In the very rare occasion the device is lost in the post, we will need a copy of the original receipt for the item to make a claim. Please note this may take up to 28 days to be processed before any further action can be taken. When purchasing a product from Tech Guys 360 the courier used is selected by the company and cannot be changed by request. If you leave notes at checkout asking for specific requests or dates, we cannot guarantee this request will be fulfilled. However, we do promise it will dispatched within the promised 24 - 48 hours, unless any errors occur, which you will be informed about.

Shipping & Delivery

1. Please be aware our free postal service only applies to Tech Guys 360 repair service and new phones, all other physical items purchased via Tech Guys 360 website will have delivery options applied at checkout. All orders including our Freepost Returns Service and Return Delivery by Royal Mail Tracked 24. Our Free returns address only covers loss of items up to £500. If you would like to cover your item for more than £500, please select your own courier to do so. Any goods shipped to you must be examined upon receipt. Please contact us immediately if you have received your item damaged by the courier. Once your device is repaired it will be posted out same day via Royal Mail Tracked 24. For all new phone orders standard shipping will apply, delivery of 2-3 working days. The Post Office state that they aim to deliver Royal Mail Tracked 24 the next working day - click here to read more. However, in certain circumstances it may take up to 10 working days, please click the link to read Royal Mail's Terms and Conditions. As we provide our own free shipping service we will not reimburse any additional shipping payments made by the customer. In the very rare occasion the device is lost in the post, we will need a copy of the original receipt for the item to make a claim. Please note this may take up to 28 days to be processed before any further action can be taken. When purchasing a product from Tech Guys 360 the courier used is selected by the company and cannot be changed by request. If you leave notes at checkout asking for specific requests or dates, we cannot guarantee this request will be fulfilled. However, we do promise it will dispatched within the promised 24 - 48 hours, unless any errors occur, which you will be informed about.

All our reconditioned phones have been through an extensive test Get great phone deals on second hand used and refurbished phones and save money on contract phones. All of our phones are Unlocked and therefore can be used any network and any contract even on pay as you go. All our phones come with a 12 Month Warranty as standard. From popular brands including iPhone, Samsung and more, there is something for everyone. Get a reliable new device without the big price tag,

Our Grades

Grade A+

These Devices are in excellent condition and have very little signs of use. They may have very small light scratches or marks on the screen and/or body.

Grade A

These devices are in a very good condition and show light signs of use. They are likely to have light scratches and marks on the screen and/or body.

Grade B

These devices are fully functional devices with moderate signs of use. They are likely to have noticeable scratches and marks on the screen and/or body but won’t have any chips or dents.

Delivery
For all new and Refurbished phones orders standard shipping will apply, delivery of 2-3 working days.

All our reconditioned phones have been through an extensive test Get great phone deals on second hand used and refurbished phones and save money on contract phones. All of our phones are Unlocked and therefore can be used any network and any contract even on pay as you go. All our phones come with a 12 Month Warranty as standard. From popular brands including iPhone, Samsung and more, there is something for everyone. Get a reliable new device without the big price tag,

Our Grades

Grade A+

These Devices are in excellent condition and have very little signs of use. They may have very small light scratches or marks on the screen and/or body.

Grade A

These devices are in a very good condition and show light signs of use. They are likely to have light scratches and marks on the screen and/or body.

Grade B

These devices are fully functional devices with moderate signs of use. They are likely to have noticeable scratches and marks on the screen and/or body but won’t have any chips or dents.

Delivery
For all new and Refurbished phones orders standard shipping will apply, delivery of 2-3 working days.