The PlayStation 5 firmware update (re-install) service restores your console to optimal performance. This service is ideal if you're experiencing system errors, software glitches, or need a fresh start on your PS5. Our technicians will safely reinstall the latest firmware, ensuring your console runs smoothly and securely. Perfect for resolving persistent issues without losing your game library or user profiles. Trust Tech Guys 360 to get your PS5 back in peak condition.
Local drop-off:
You can bring your console to our workshop near St Helens during opening hours.
UK-wide mail-in:
If you are using our mail-in service, package your console securely and include your name, contact number, and a short note explaining the fault or service booked.
We recommend using a tracked postal service and suitable protective packaging to help prevent damage in transit.
Not sure if this is the right service?
Please contact us before booking and we’ll help point you in the right direction.
Return shipping is available for mail-in repairs where applicable.
Shipping costs are calculated at checkout where needed.
Please package your console carefully to help prevent damage in transit, and we recommend using a tracked service whenever possible.
If you have any questions before sending your console, contact us first and we’ll be happy to help.
This service is intended for consoles affected by internal dust build-up and reduced cooling performance.
If we find an additional hardware fault during inspection, we will contact you before any further work is carried out.
Warranty cover varies depending on the repair or parts used, and full details will be confirmed before any work begins.
If you are unsure whether this is the right service for your console, please contact us before booking.
Local customers can drop their console into our workshop near St Helens, and we also offer a UK-wide mail-in service for supported repairs. If you’re unsure which repair you need, get in touch and we’ll help guide you.