How Our Mail-In Repair Service Works
We have made our mail-in repair service simple and flexible. When booking a console repair, choose 'Send me a label' to receive a postage label after successful payment, or 'Send myself' to arrange your own postage. If you send it yourself, you are responsible for ensuring your device reaches us. These sending options are currently available for console repairs only.
Book Your Repair
Choose your device, select the correct model, and pick the repair you need online.
Choose How to Send It
For console repairs, select 'Send me a label' or 'Send myself' when booking.
Pack and Send Your Device
If you choose 'Send me a label' for your console repair, your label is sent after successful payment. Package your device securely before sending it to us.
We Repair and Return It
Once your device arrives, we carry out the repair and return it to you as quickly as possible.
What Devices Can Be Sent In
Our mail-in repair service is available for selected iPads and games consoles, giving customers across the UK a simple way to arrange repairs without visiting us in person.
iPads
We accept a wide range of iPad repairs by post, including common faults such as screen damage, charging issues, battery problems and software-related faults.
Consoles
Our UK-wide mail-in service covers iPads and supported games consoles, including Original PS5, PS5 Slim, PS5 Pro and PS5 Digital editions, as well as Xbox Series X. Choose the appropriate repair, or contact us with your exact model and fault for advice.
Why Use Tech Guys 360 for Mail-In Repairs
Flexible Sending Options
Easy Booking and Clear Instructions
Reliable Service You Can Trust
Packaging & Sending Guidance
Use Protective Packaging
Please package your device carefully using strong outer packaging and enough internal padding to help prevent movement or damage during transit.
Attach the Correct Label
If you select 'Send me a label' for a console repair, your label is sent after successful payment. If you choose 'Send myself', arrange your own postage. Make sure the correct label is attached clearly and securely to your parcel.
Only Send What Is Needed
Unless we have specifically asked for them, please only send the device itself and avoid including chargers, cables, cases or other accessories.
Ready to Book Your Mail-In Repair?
Book your iPad or console repair online and let Tech Guys 360 take care of the repair. For console repairs, choose 'Send me a label' or 'Send myself' when booking. These sending options are currently available for console repairs only.
