PS5 HDMI Port Repair

PS5 HDMI port repair with prepaid mail-in available

Damaged or loose HDMI port? No picture when your PS5 is connected to the TV? Book a PS5 HDMI port repair with Tech Guys 360 in Rainford, near St Helens, and send your console to our workshop using our prepaid label option.

PS5 models and compatibility

We repair Original PS5, PS5 Slim and PS5 Pro consoles, including Digital editions. Please tell us your exact model when contacting us. Repair suitability and replacement parts depend on the model and fault; contact us before booking if you are unsure.

Choose “Send me a prepaid label” when ordering. After successful payment and order checks, we email a printable PDF label to the email address used at checkout. Pack your PS5 securely, attach the label and follow the carrier’s drop-off instructions.

Choose your postage option

• Send me a prepaid label: select this option for a label to send your console to our workshop. The product price updates when you select it.
• I'll send my device myself: arrange and pay for your own postage to us. We will not generate a prepaid label for this option.

The prepaid label is for the journey from you to our workshop. Please review any additional shipping charges shown at checkout before paying.

How your mail-in repair works

1. Book your repair. Choose your postage option and complete checkout with your correct email address, sender address and contact number.
2. Check your inbox. If you chose a prepaid label, look for a separate label email after your order confirmation. Check your junk folder too. If it has not arrived within 30 minutes, contact us with your order number.
3. Pack and drop off. Use a sturdy box and plenty of protective padding. Include your order number and a brief description of the fault inside, and remove old shipping labels. Follow the instructions supplied with your label and keep your proof of postage.
4. We inspect, repair and test. Your console is checked before return or collection. If we identify an additional fault, we contact you before carrying out further work.

What this repair covers

• Loose, bent or broken HDMI ports.
• Damaged HDMI port pins or an unreliable connection.
• No signal, no display or picture drop-outs caused by HDMI port damage.

A no-signal fault can have another cause. If you are unsure whether the HDMI port is damaged, contact us before booking so we can advise.

What is included

• Inspection of the HDMI port and connection fault.
• HDMI port replacement where required, with careful soldering and board-level repair work.
• Testing before return or collection.

Prefer to drop off locally?

Bring your PS5 to Tech Guys 360 Ltd, 1st Floor, Rainford Parish Council Offices, Church Road, Rainford, St Helens, WA11 8HB. Our workshop is open Monday to Friday, 9:30am–4:00pm. Call 01744 410554 if you need help choosing the right repair.

Three-month HDMI repair warranty

This repair includes a three-month commercial warranty covering a fault with the replacement HDMI port or our workmanship under normal use. It does not cover new physical damage caused after repair, including accidental damage, excessive force, rough handling, cable strain or movement, or third-party interference. This commercial warranty does not affect your statutory rights.

Ready to book? Select your postage option above and add the repair to your cart.

Local drop-off:

You can bring your console to our workshop near St Helens during opening hours.

UK-wide mail-in:

If you are using our mail-in service, package your console securely and include your name, contact number, and a short note explaining the fault or service booked.

We recommend using a tracked postal service and suitable protective packaging to help prevent damage in transit.

Not sure if this is the right service?

Please contact us before booking and we’ll help point you in the right direction.

Return shipping is available for mail-in repairs where applicable.

Shipping costs are calculated at checkout where needed.

Please package your console carefully to help prevent damage in transit, and we recommend using a tracked service whenever possible.

If you have any questions before sending your console, contact us first and we’ll be happy to help.

Please make sure the service selected matches the fault you are experiencing. If you are unsure, contact us before booking and we will help you choose the correct repair.

If inspection identifies an additional or different fault, we will contact you before carrying out any further chargeable work.

Warranty cover varies depending on the repair and parts used. Console HDMI port repairs include a three-month commercial warranty. Full warranty details will be confirmed before work begins and your statutory rights are unaffected.